Research of Staff Turnover Challenges in the Chinese Fast - food Industry
DOI:
https://doi.org/10.53469/ijomsr.2024.07(06).07Keywords:
Fast food industry, Employee turnoverAbstract
Fast food chains in China have had poor financial results and significant employee turnover. This research seeks to identify the root causes of the issue and provide remedies. This research utilised interviews to gather data. This research included three fast food entrepreneurs and managers in China. In conclusion, while some businesses have effectively handled the issue, the present staff turnover in the Chinese fast-food sector is still very significant. Most workers are unhappy with their present pay, working conditions, workload, job autonomy, and professional growth opportunities. The bulk of departing workers are younger, since their expectations of increased wages and perks frequently become negative. Bad recruiting services, inability to fulfil the requirements of younger workers, job dissatisfaction, poor working conditions, and lack of advancement possibilities all contribute to high staff turnover. This research recommends that fast food businesses should concentrate on recruiting individuals with the appropriate talents, building connections with employees to facilitate dialogue between employers and employees, and conducting frequent pay and compensation evaluations to ensure that workers are paid competitively.
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